Spirit Airlines has fired the employee responsible for a family’s panic after putting a 6-year-old boy on the wrong flight bound for Florida.
As the Tampa Free Press reported last week, Casper Ramos left Philadelphia on Dec. 21 and was bound for Southwest Florida International Airport in Fort Myers, where he was to meet his grandmother, Maria Ramos.
Casper’s family had paid an additional fee of $150, so Spirit personnel would keep a close eye on him as an unaccompanied minor traveler.
Read: Florida Grandma Livid After Spirit Airlines Routes 6-Year-Old Grandson To Wrong Airport
The problem was he wound up in Orlando, about 160 miles away from where Maria expected to retrieve him.
No one seemed to know where he was until he FaceTimed her from Orlando’s airport.
Fox 35 in Orlando reported on Friday that Spirit fired the gate agent in Philadelphia who escorted Casper to the wrong plane.
“This agent is no longer working with Spirit, and any individual whose actions resulted in the incorrect boarding will be held accountable for failing to follow our procedures,” Spirit said in a statement to Fox 35.
“We are also reiterating our procedures to the team, and we are in communication with the child’s family about this matter.”
Read: Florida Woman Charged After Deputies Remove 35 Cats, 1 Dog, And An Elderly Woman From Her Home
Maria accused Spirit of lying about the incident after the carrier told the family that Casper had missed his flight.
She argued that was not true because she had proof his luggage had been checked for the trip. His luggage actually did land in Fort Myers.
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