TAMPA, FL. – The City of Tampa (COT) has released results of its 2021 Citizen Value Survey. The city says the results show rising trust in city government and a substantial increase in the number of residents who recommend Tampa as a place to open a business.
“The Citizen Values Survey is an important tool in measuring residents’ satisfaction of the City of Tampa’s work and its direction,” said Mayor Jane Castor. “It shows that we are on the right path.”
In 2020 and 2021, the COT surveyed a broad spectrum of residents from across the city to determine their satisfaction with the COT on key issues facing our community.
Trust in the COT improved markedly from 2020 to 2021. Tampa outscores the national average for trust in local government. 93 percent of residents have expressed trust in the City of Tampa Government, an increase of four percent from the year prior.
More Tampanians recommend Tampa as a place to open a business. They also recommend Tampa as a place to move and visit. 95 percent recommend Tampa as a place to live. 90 percent recommend Tampa as a place to open a business, up 13 percent from last year.
The survey also provided key takeaways on issues including housing and transportation with traffic flow, quality roads, and affordable housing are the top three issues for residents.
- 74 percent of renters want to own a home, and 60% believe that they can find a home here.
- Homeowners in the City have similar priorities to those in unincorporated Hillsborough County, prioritizing housing size and affordability over commutes
- Residents say that they would be more likely to walk and bike with increased traffic enforcement, new sidewalks, separated bike lanes, and additional shade.
- A sizable minority of residents say that they would use transit if certain improvements were made including increased frequency and reliability of transit options, as well as investments in safety and cleanliness.
1,300 City of Tampa residents, 18+, were surveyed using live telephone calls.
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